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Delivery Information

Delivery Information
LMAUTOPARTS LIMITED
Last updated: 24 April 2026

This Delivery Information page explains how orders placed with LMAUTOPARTS LIMITED are processed, dispatched and delivered.

1. Company information

Company name: LMAUTOPARTS LIMITED
Trading name: LM Autoparts
Company number: 16743752
Registered in England and Wales

In this policy, “we”, “us” and “our” refer to LMAUTOPARTS LIMITED (trading as LM Autoparts).

2. Order processing

  • Orders are processed during normal business hours on working days only.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • We aim to process all in-stock orders as quickly as possible.

3. How we fulfil your order

LM Autoparts is an independent UK retailer. All products are sold by LMAUTOPARTS LIMITED.

To provide fast and reliable delivery, we use Amazon’s fulfilment network for many of our orders. This means stock may be stored, picked, packed and dispatched on our behalf through Amazon’s fulfilment infrastructure, and deliveries may be carried out by Amazon Logistics or other delivery partners.

This allows many customer orders to be processed and delivered on a timescale similar to Amazon Prime delivery, depending on the delivery address and service available at checkout.

LM Autoparts is not Amazon and is not operated by Amazon. We remain responsible for the products we sell, customer service, and after-sales support.

4. Dispatch times

  • Orders for in-stock items are usually dispatched within 1 working day.

  • During busy periods, dispatch may occasionally take longer.

  • If there is an unexpected delay affecting your order, we will contact you using the details provided at checkout.

5. Delivery times

  • Standard UK delivery usually takes 1 to 3 working days after dispatch.

  • Some orders may arrive sooner depending on the fulfilment and delivery service used.

  • Delivery times are estimates only and may vary depending on your location, courier capacity, weather conditions and peak periods.

  • Deliveries to remote or offshore areas may take longer.

6. Delivery charges

  • Delivery charges, where applicable, are shown clearly at checkout before you complete your order.

  • If free delivery is offered, this will be clearly stated on the website or at checkout.

  • Any delivery charges shown during checkout form part of your final order total.

7. Delivery area

  • We currently deliver to addresses within the United Kingdom only, unless otherwise stated on the website.

  • If we are unable to deliver to your postcode or location, we will contact you before dispatching the order.

8. Tracking

  • Where tracking is available, we will send dispatch or tracking information by email once your order has been processed.

  • Tracking updates are provided by the delivery partner and may take time to appear after dispatch.

9. Delays and failed deliveries

  • We are not responsible for delivery delays caused by events outside our reasonable control, including courier disruption, severe weather, public holidays, or incorrect delivery details supplied at checkout.

  • If delivery cannot be completed because the address provided is incorrect or incomplete, additional charges may apply for redelivery.

  • If a parcel is returned to us as undeliverable, we will contact you to arrange redelivery or refund where appropriate.

10. Missing, delayed or damaged deliveries

If your order arrives damaged, incomplete, or has not arrived within the expected delivery time, please contact us as soon as possible with your order number and full details.

We may ask for:

  • Photos of damaged packaging or items.

  • Confirmation of your delivery address.

  • Any dispatch or tracking information received.

This helps us investigate the issue and resolve it as quickly as possible.

11. Stock availability

  • All orders are subject to stock availability.

  • If an item becomes unavailable after you place your order, we will contact you as soon as possible.

  • If we are unable to fulfil your order, we will offer a refund or discuss suitable alternatives where available.

12. Contact us

If you have any questions about delivery, please contact us before ordering.

Email: [email protected]
Phone: +44 7486 053444
Business hours: Monday to Friday, 9:00am to 5:00pm